Emma AI receptionistAI receptionist for small businesses.
Emma answers. You stay in charge.
Emma answers your customers on your website and on WhatsApp, day and night, in their language. You teach her your business from your phone, and she uses it in her next answer.
Talk to Emma before you read on.
A free live demo in your browser, up to 3 minutes per conversation: you pick up the phone on this page and Emma talks to you. A microphone is required.
- 1Your first name and number
- 2This page rings
- 3You pick up, Emma talks to you
Or call the demo line: +41 21 539 49 00
This is an international call if you are outside Switzerland.
A receptionist on your website and on WhatsApp.
The same Emma answers in the chat on your website and on WhatsApp. This is what she does today.
She answers day and night
Opening hours, prices, services, address: Emma answers the usual questions on your website chat and on WhatsApp, also when you are busy with a customer or closed.
In each customer’s language
Emma replies in the language of the customer’s message: English, French, German, Italian and many more.
Bookings, depending on the plan
On Pro and Full, Emma takes and manages bookings on WhatsApp: she checks your availability, books and confirms to the customer. Connect your Google Calendar and the bookings are added to it. On Light, she gives information and tells customers how to reach you to book.
Your phone too, on the Full plan
Emma can also answer your phone (Full plan). Availability depends on your country: ask us.
You run Emma from WhatsApp.
No software to learn. You write to Emma on WhatsApp, as you would to an assistant, wherever you are. She saves what you tell her and uses it right away for the customers who ask.
You“From now on we close at 6 pm on Saturdays.”
EmmaSaved. A customer who asks about Saturday gets the new hours.
You“The men’s haircut is now 35.”
EmmaSaved. The next customer who asks for the price gets 35.
You“Add a new service: beard trim, 20.”
EmmaSaved. Emma can now present it to customers who ask what you offer.
With Pro, on your dedicated WhatsApp number, you can also give Emma a dated closure (“closed this Saturday”) or a ready-made answer to a frequent question (“free delivery this month”).
Emma tells the customers who ask. She does not send advertising to everyone.
Emma works for you, not instead of you.
When Emma is not sure
She answers from what you told her. When she is not sure, she says so and tells the customer how to reach you directly.
You can step in
You read the conversations in your dashboard and you can answer a customer yourself; Emma steps back while you do.
A morning e-mail
When customers wrote to Emma during the last 24 hours, you get a summary by e-mail in the morning.
Two minutes, on the website you already have.
Say hello to Emma
On WhatsApp, Emma asks for your business name, your town and your e-mail, and she is activated. Then you tell her your opening hours, services and prices.
Paste one line
Emma sends you one line of code and shows you where to paste it: WordPress, Wix, Squarespace or another platform. No code? Replace the address of your existing WhatsApp button with the one Emma gives you.
Your customers get answers
On your website and on WhatsApp, day and night. To remove Emma, delete the line.
For businesses that are busy with their customers.
When you are with a customer, you cannot answer the next one. Emma can.
Hair and beauty salons
Prices, opening hours, services. Bookings on Pro and Full.
Beauty institutes and spas
Treatments and prices, in the customer’s language. Bookings on Pro and Full.
Restaurants
Opening hours, address, what you serve. Table bookings on Pro and Full.
Practices and offices
Opening hours, address, how to get an appointment. Bookings on Pro and Full.
Shops
Opening hours, what you sell and your prices, from what you told Emma.
AI receptionist pricing.
Light: 90 days free, then 19 USD/month. Pro: 49 USD/month. No commitment. Full, with the phone: 99 USD/month.
Light
- The Emma bubble on your website
- Emma WhatsApp
- Answers your customers: prices, opening hours, address, useful details
- In the customer’s language, day and night
- Knows your catalogue if you are on Shopify
- 100 customer messages per month
90 days free, then 19 USD/month; we let you know 30 days before it ends, cancel at no cost. No credit card.
Get Emma — 90 days freePro recommended
- The Emma bubble on your website
- Emma WhatsApp
- Your dedicated Emma WhatsApp number
- Answers your customers: prices, opening hours, address, useful details
- In the customer’s language, day and night
- Unlimited messages
- Takes and manages your customers’ bookings
- Takes your customers’ takeaway orders
- Sync with your calendar
- Confirmation sent to the customer
- Marketing campaigns to your customers, that you switch on
- You teach her your business from your dashboard
- The day’s summary, every morning by e‑mail
No commitment · card required.
Activate ProFull
- Everything in Pro
- Emma on the phone, day and night
- Takes and manages your customers' bookings by phone
- Messages passed on via WhatsApp
- Every call transcribed
First month free, then 99 USD/month · no commitment
Activate FullPhone (Full plan): availability depends on your country. Ask us →
AI receptionist: frequent questions.
What is an AI receptionist?
It is software that answers your customers for you. Emma answers in the chat on your website and on WhatsApp, day and night, from what you told her about your business.
Is Emma an AI answering service for my phone?
Emma can also answer your phone (Full plan, 99 USD/month). Availability depends on your country: ask us before you subscribe. You can hear her now with the live demo on this page.
Is it an AI chatbot for my website or a WhatsApp AI assistant?
Both. The same Emma answers in the chat on your website and on WhatsApp. With Pro, you get a dedicated WhatsApp number.
Does Emma take appointments?
On Pro and Full, yes: on WhatsApp she checks your availability, books and confirms to the customer. On Light, she gives information only: she does not take bookings and does not pass messages on; she tells customers how to reach you.
How much does an AI receptionist cost?
Light is free for 90 days, then 19 USD/month; we let you know 30 days before it ends, and you can cancel at no cost. Pro is 49 USD/month. No commitment.
What if Emma does not know the answer?
She answers from what you told her. When she is not sure, she says so and tells the customer how to reach you directly.
Where is the data kept?
Conversations are kept on our servers in Switzerland. Emma’s answers are produced by an artificial-intelligence service, which may be located outside Switzerland.
Try Emma on your own business.
Light is free for 90 days, with no credit card.
WhatsApp opens with the message ready: just tap Send ➤
What good is vision if you're short‑sighted?
Stimhaus · Genève